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Associate Director of Member Engagement & Wellness

Location:Richmond, VA
Salary Range:Minimum salary is $28,000
Benefits:Free family metro-wide Y membership, medical, dental, and 12 percent employer paid retirement fund, upon vesting
Employment Type:Full Time
Branch:Downtown YMCA
Description:The YMCA of Greater Richmond is currently seeking a highly motivated, mission driven, team-oriented professional to enhance the quality and consistency of the member experience at the Downtown YMCA.

The YMCA of Greater Richmond is a nonprofit with the goal of strengthening the foundations of community. We do this by providing programs that help build a healthy mind, body and spirit for all, and our programs focus on our three focus areas: Healthy Living, Youth Development and Social Responsibility. The Y is open to all, and we pride ourselves on the diversity of our members and employees. As an employer, the Y is focused on recruiting energetic professionals, encouraging work-life balance, and providing opportunities for growth and development.
Duties:The Associate Director will engage members by conducting tours, answering membership inquiries, and building relationships through regular contact with members. The Associate Director will also encourage members to meet their wellness goals through development of incentive programs, presence on the wellness floor, and conducting wellness-related appointments. Other duties include assisting with the creation and implementation of wellness initiatives, informing members about programs in all areas, and entering data into membership software. Responsibilities may include hiring, training, and scheduling of wellness and/or membership staff, including on ActiveTrax system; coordinating wellness facility maintenance; and oversight of designated budget line.
Qualifications:A Bachelorís degree in a wellness-related field is preferred. At least one year of experience in membership or wellness management or a related field is required. Personal Training is required within 6 months of hire. CPR/AED/First Aid is required within 30 days of hire.

Applicants must submit completed application, cover letter, resume and three references by December 21, 2012.



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